Resource
Our advantage
First, we will focus on the following free training for operation and management personnel:
1, ring mold installation position description
2, the basic principles and functions
3, workflow
4, basic maintenance
5. Emergency treatment and repair processing specification
Second, provide the following services regularly to the system every year:
A. Basic Inspection
B. Operation Inspection: Inspection of Operation Record; Work Communication and Review with Customers
C. Other management and maintenance (according to the actual project)
In the process of using this product by the customer, Wickel provides multi-faceted technical support and provides customers with satisfactory technical solutions and technical guidance. We provide customers with 7*24 hours of telephone support, 8 hours of technical department fault response, and 24 hours on-site solution. For overseas customers, the company establishes an information service platform to facilitate customers to access online data exchanges of related data at any time. If necessary, customers can directly contact the site through video to solve problems accurately and quickly.
Core Products
7*24 hours telephone support
Technical Department 8-hour fault response
24 hours on-site solution
Additional Services (Value Added Services)
In the process of service, solicit opinions from customers and formulate customer-satisfied technical solutions. Freely provide technology, personnel and tools to deal with major problems and give customers technical guidance.
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